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Shipping and Delivery

At "Get Me Toy," we understand the anticipation that comes with ordering exciting toys, and we're committed to providing clear and transparent information about our shipping process.

Shipping Duration:
The estimated shipping time for orders to the UK is 7-10 days. Please note that this duration is an estimate and may be subject to variations. We do our best to ensure timely delivery, but unforeseen circumstances such as customs clearance or force majeure events may impact the actual delivery time.

Weekends and Holidays:
Weekends and official holidays in the shipping country (China for international shipments) are not counted as shipping days. Please be aware of the Chinese holiday calendar to factor in any potential delays during these periods.

Processing Time:
The processing time for your order involves 2-5 days for parcel delivery to the shipping company, in addition to the specified shipping duration. The official shipping period begins from the date the shipping company receives the products.

Customs Clearance:
For international shipments, there may be delays during customs clearance procedures. This is beyond our control and the control of the shipping company. Any additional time spent in customs is not included in the initially mentioned shipping duration.

Force Majeure Circumstances:
Unforeseen events, such as global disruptions or impacts like the coronavirus pandemic, may affect our suppliers' ability to deliver products on time. We apologize for any delays and assure you that we are doing our best to expedite the process as soon as possible.

Product Location and Assembly:
Depending on the different locations of our products, ordering multiple items may result in a delay of 3-6 days. This is due to the time required to assemble products in one package. We appreciate your understanding and patience during this process.

Please note that while we strive to meet the specified shipping duration, certain factors beyond our control may affect delivery times. We appreciate your understanding and cooperation as we work to bring joy to your doorstep.

If you have any specific concerns or queries regarding your order, feel free to reach out to our dedicated customer service team, available seven days a week.

Thank you for choosing "Get Me Toy" for your toy needs!
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